GAGAN SANDHU

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I’m a Senior Product Manager with 8+ years of experience building and scaling digital products across SaaS, consumer platforms, and complex stakeholder environments.

I work at the intersection of strategy, creativity, and execution—translating user insights into clear product direction, collaborating deeply with cross-functional teams, and delivering experiences that balance business goals with user needs.

I bring a hybrid background: senior product leadership in benefits technology alongside the entrepreneurial experience of building and scaling an 8-product digital business from the ground up. Together, these paths have shaped my strengths in discovery, UX collaboration, iterative delivery, and leading multidisciplinary teams.

I’m currently completing an AI Product Management certificate, with a capstone project focused on applied AI in consumer platforms.

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CASE STUDIES

Modern enterprise benefits dashboard with clear balance visualization, simplified navigation, and primary actions surfaced prominently

Modernizing a Legacy Benefits Platform

Senior Product Manager — Enterprise SaaS (Anonymized)

Led a multi-year redesign and migration of a mission-critical benefits platform, balancing operational continuity with long-term scalability across thousands of active policies.

Flowchart showing decision logic used to determine benefit eligibility based on dates, status, and plan configuration.

Designing End-to-End System Logic for a Regulated Platform

Senior Product Manager — Core Systems & Adjudication

Defined and validated complex plan logic, eligibility rules, and adjudication behavior in a high-risk financial environment where correctness and trust were non-negotiable.

Evolving a Mobile Claims Experience

Product Manager — iOS & Android

Iteratively evolved a consumer mobile app used for benefit claims, improving clarity, trust, and feature parity while operating within enterprise and regulatory constraints.

Final Flex allocation screen showing interactive controls to distribute a total annual balance between Health and Lifestyle Spending Accounts, with real-time total validation.

Launching a New Flexible Spending Product

Product Manager — New Product Introduction

Led the design and rollout of a new flexible spending product, balancing user education with accurate data capture outside an existing legacy platform.

Flowchart showing decision logic used to determine benefit eligibility based on dates, status, and plan configuration.

Building a Direct-to-Consumer Content Business

Founder & Product Lead

Built and scaled a profitable direct-to-consumer business by applying product strategy, market analysis, and iterative launch systems in a highly competitive marketplace.

CONTACT

I’m always open to conversations about product leadership, platform strategy, and complex problem spaces.

📩 contact@gagansandhu.ca