ABOUT
Hi, I’m Gagan
I’m a Senior Product Manager with 8+ years of experience building, modernizing, and scaling digital products across enterprise SaaS, regulated platforms, and consumer-facing systems.
My work sits at the intersection of strategy, systems thinking, and execution. I specialize in turning ambiguous problem spaces into clear product direction, aligning cross-functional teams around shared outcomes, and delivering solutions that balance user needs, business goals, and operational realities.
HOW I WORK
Much of my career has been spent in complex, regulated environments, where success depends on more than good UX or feature delivery.
I’m particularly strong at:
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Framing ambiguous problems and defining clear product strategy
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Translating user, operational, and business needs into scalable systems
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Partnering deeply with design, engineering, operations, and support
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Leading incremental change without disrupting live products
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Communicating clearly across technical and non-technical stakeholders
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I’m comfortable owning products end-to-end — from early discovery and roadmap definition through delivery, rollout, and iteration.
A Hybrid Background
Alongside my product leadership work in benefits technology, I’ve also built and scaled an 8-product direct-to-consumer digital business.
That entrepreneurial experience fundamentally shaped how I approach product management. It sharpened my instincts around market discovery, positioning, distribution, and iteration — and reinforced the importance of making thoughtful tradeoffs with limited data, time, and resources.
As a result, I bring both enterprise rigor and a builder’s mindset to my work, focusing on outcomes over process and systems over one-off solutions.
What I’m Drawn To
I do my best work on products that are:
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User-critical or operationally meaningful
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Evolving beyond early-stage or legacy constraints
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Operating in complex domains where clarity is a competitive advantage
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Built by teams that value thoughtful, empowered product leadership
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I’m especially interested in roles where product managers are trusted to think holistically — not just execute tickets.
Learning & Applied AI
I’m currently completing an AI Product Management certificate, with a capstone project focused on applied AI in consumer platforms.
My interest in AI is practical and product-led: where it meaningfully improves user experience, where trust and transparency matter, and where product managers play a critical role in shaping responsible, human-centered applications.
Outside of Work
Outside of product, I’m a writer and creative builder at heart. I enjoy long walks, reflective work, and designing systems that evolve thoughtfully over time.
Across all my work, the common thread is simple: I care deeply about building products that work well for the people who rely on them.
Let’s Connect
If you’d like to talk about product leadership, systems thinking, or potential collaboration, feel free to reach out.